ZEPHYRNOMIC Money Back Guarantee Policy

At ZEPHYRNOMIC, we are committed to ensuring our customers are completely satisfied with their purchases. Our Money Back Guarantee policy has been crafted to offer peace of mind and ensure you have a risk-free shopping experience with us.

Eligibility for a Refund

• Items must be returned within 30 days from the date of purchase.
• Products must be in their original condition, unused, and in the original packaging with all tags attached.
• A receipt or proof of purchase must be provided to process your refund.

Non-Refundable Items

Certain items are exempt from being returned, including:

• Gift cards
• Downloadable software products
• Personal care items once opened

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our Customer Support team at [email protected] to request a return authorization.
2. Once your return is approved, you will receive instructions on how to send your item back to us.
3. Ship the item using a trackable shipping service to ensure its safe return.

Refund Process

Once your returned item is received and inspected by our team, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please reach out to us at [email protected].

Thank you for shopping with ZEPHYRNOMIC. Your satisfaction is our priority.